Slick Integration: Slack + Google Drive
I’m constantly impressed with Slack’s execution, particularly around integrations. They are very good at executing the little things that really make for a delightful customer experience. One grat example of that is their integration with Google Drive.
First, if you send a link to any Google Drive file in a Slack Channel, it will check to see if everyone has access to the file. If not, it will give you an inline option to provide Read, Comment or Edit access to everyone in the channel — without leaving Slack! It’s a simple thing — but so convenient (and saves so much back and forth to fix permissions!)
Even more impressive, when someone comments in a Doc, Slack will send the comment via a Slack message from the Google Drive bot. You can then follow comments without having to re-open the Doc — and you can respond to comments or questions right inline. It’s a very seamless way to integrate the two experiences.
Sometimes it’s the smallest features that make user’s lives much better. These integrations are a great example of that. Simple, but amazingly powerful. Kudos to Slack and Google!
Originally published at jeffkeltner.com on October 9, 2018.